Policy

Policy

Privacy Policy of Express Inter Governorate Transport Company

At Express Bus, we respect your privacy and protect your personal data. We collect information such as your name, email address, and usage data to improve our services.

This privacy policy (“Policy”) describes how Express Intergovernorate Transport Company (“Express,” “we,” or “our”) collects, protects, and uses your personally identifiable information (“Personal Information”). It also explains the choices you have regarding the use of your personal data and how you can access and update this information. This policy does not apply to practices of companies we do not own or control, or to individuals we do not employ or manage.

1. Automatic Information Collection
When you visit the website, our servers automatically log information sent by your browser. This data may include your device’s IP address, browser type and version, operating system type and version, language preferences, the web page you were visiting before coming to the site, pages you visit on our website, time spent on those pages, and the information you search for.
2. Collection of Personal Information
You may visit the website without revealing your identity or providing any personally identifiable information. However, to use certain features like booking or purchasing, we may require you to provide certain personal details such as your name, email address, phone number, or other necessary information. You can choose not to provide personal information, but this may limit your ability to access some services on the site.
3. Managing Personal Information
You can access, modify, update, and delete your personal information. When you update your information, we may retain a copy of the unmodified information in our records. Some data may remain in our records even after deletion. We will retain and use your personal data as necessary to comply with legal obligations, resolve disputes, or enforce agreements unless a longer retention period is required by law.
4. Use and Processing of Information

We use the information collected from you to:

  • Improve the service and communicate with you.
  • Comply with legal requirements.
  • Enhance our services.
  • Improve user experience.
  • Support customer service.
  • Respond to inquiries.
  • Process transactions.
  • Send newsletters or notifications.
  • Operate our services efficiently.
The collected data is only used to detect potential misuse and generate statistical information about website usage. This information is not used to personally identify users.
5. Data Sharing
We do not share your data with any third party unless required by law or with your consent.
6. Transfer and Storage of Information
Your information may be transferred to and stored in countries other than your own. In such cases, we will protect your personal data using appropriate security measures to ensure secure data transfer.
7. User Rights
You can access, modify, or request the deletion of your data:
  • Withdraw your consent to data processing.
  • Object to processing if it is based on your consent or a legitimate interest.
  • Know whether your information is being processed and receive a copy of it.
  • Update or correct your personal information.
  • Request the deletion of your personal data.
8. Use of Cookies
We use cookies to enhance your experience on the site. Cookies are text files stored on your device that help us gather information about your preferences and website usage. You can configure your browser to refuse cookies, but this may affect certain website functions.
9. Security
We use technologies to protect your data from unauthorized access.
10. Children's Privacy
We do not knowingly collect any personal information from children under the age of 13. If you are under 13, please do not submit any personal information through the website or services.
11. Data Breach
In the event of a data breach or leakage of personal information, we will notify affected users if there is a risk of harm and will take appropriate measures.
12. Changes to the Privacy Policy
We may update this Privacy Policy from time to time. When changes are made, we will post the updated version on the website with the effective date.
13. Contact Us
If you have any questions regarding this Privacy Policy or wish to exercise your rights concerning your personal information, you may contact us via: Contact Us: